Heather Ratcliff

United Kingdom
View sold items (177)

“Handcrafted textile goodies from the heart of Kent to turn the ordinary into something extraordinary”

My privacy policy

I Heather Ratcliff am the data-controller of your personal information as it relates to my shop.

When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.

The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:

• With Folksy to comply with my obligations.

• With delivery companies to fulfil your order.

• To comply with legal or tax obligations.

I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.

You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.

If you have any concerns about your personal data, please contact support@folksy.co.uk.

In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.

If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy Policy, which you can read here.

You can read Folksy's privacy policy here.

Reviews

Average review score:

(100% positive from 22 reviews)

Reviewed by Melanie1974

Lovely pencil case and make up bag. Gorgeous fabrics and really well made. Fast delivery. Very happy!
- Pencil Case. Blue Dinosaurs Roar! Travel Documents Wallet
- Retro Vintage Style Cute Kittens Make-up Bag. Great Gift for Ladies
Reviewed by lynnek

Beautifully made, simply adorable Make-Up Bag, I absolutely love it & so will my Daughter-in-Law
- Retro Vintage Style Rocket Rascals Make-up Bag. Great Gift for Ladies
Reviewed by annekent62

Fab product-arrived quickly-Thank you
- Wham! Zap! Comic Fabric Medium Wash Bag. Great Gift For allAges
Reviewed by gillhall1

Really well made & great sizes for wash bag & make up bag. Love the retro material, exactly as the picture.
- Ski Lodge Posters Retro Style Large Wash Bag. Great gift for Men and Women
Reviewed by gillhall1

Love this make up bag, so well made, exactly like picture & description. Service was fantastic too! Highly recommend.
- Retro Vintage Style Ski Lodge Posters Make-up or Grooming Kit Bag. Great Gift
Reviewed by Julie

Absolutely love the Rocket Rascals wash bag. Bought it for an xmas present for my daughter I think she'll love it too. Many thanks.
- Retro Vintage Style Rocket Rascals Medium Wash Bag. Great Gift for Ladies
Reviewed by mroriginal43

Lovely item and well made. Fast postage too!
- Retro Vintage Style Candy Shop Kids Medium Wash Bag. Great Gift for Ladies
Reviewed by ALI

Great quality item. Prompt dispatch. The recipient was very pleased . Thank you for the sweet gift too :)
- Retro Vintage Style Pink Cherries Large Wash Bag. Great Gift for Ladies
Reviewed by Martine

Lovely laces. Thank you.
- Pretty Floral Patterned Cotton Shoelaces. Pale pink with tiny flowers.Great Gift
Reviewed by nextdoorscat

These really cheer up my trainers and make them that bit different. They have been admired several times. Thankyou!
Reviewed by mellybaker2be

Really pretty cherry blossom laces. Very pleased. Thank you so much
:-)
- Pretty Retro Japanese Style Grey Blossom Floral Patterned Cotton Shoelaces
Reviewed by bluetortoise

Very well made, nicely finished, good quality pencil case. Even better in reality than photos & very good value. Prompt despatch & quick delivery too...even at busy time of year. Thank-you!
- Pencil Case. Japanese Anime style design. Travel Document Wallet
Reviewed by Deborah

Really pleased with all the item. Beautifully make and I know my daughter is going to adore them. Thankyou very much
Reviewed by Zanettie

This is lovely! Really pleased with the style and the quality, it's beautifully made. Fast dispatch too - highly recommend seller. Thank you.
- Retro Vintage Style Black Cherries Medium Wash Bag. Great Gift for Ladies
Reviewed by Amy

Great shoelaces I love them, thank-you!
- Retro Cute Rockabilly Sea Green Polka Dot Patterned Shoelaces. Great Gift.
Reviewed by smiler

Really nice items with a quick dispatch time :)
- Pencil Case. Dinosaurs Roar!
- Gorgeous Pretty Floral Patterned Cotton Shoelaces. Teal Blue floral
Reviewed by Amy

Perfect they look great with my trainers :-)
- Retro Rockabilly Yellow and White Polka Dot Patterned Shoelaces. Great Gift.
Reviewed by mellybaker2be

Lovely lovely. So pleased. ThAnk you :-)
- Retro Rockabilly Yellow and White Polka Dot Patterned Shoelaces. Great Gift.
Reviewed by Angela R

Really pleased with these laces, beautifully made, nice and strong and good choice of colours. Fast efficient service too. Will definitely be coming back to this shop. Thank you.
- Retro Rockabilly Lime Green and White Polka Dot Patterned Shoelaces. Great Gift.
Reviewed by Christine

Great! Thanks
- Black and White Mini Skulls Patterned Cotton Shoelaces
Reviewed by redhandgang

So pretty and beautifully made. Thank you for the fast delivery.
- Sunny Retro Yellow Floral Medium Wash Bag. Great Gift for Ladies
Reviewed by Ann

Beautifully made and great fabric - my daughter will love it
- Pencil Case. Japanese Anime style design. Travel Document Wallet

Heather Ratcliff

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Buying from me

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