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Buying from me
A huge warm welcome to Heart and Soil Baskets! This is my brand new, 1st time ever, shop!!
My name is hen and in the heart of the Cotswolds I craft baskets and small hurdles from Somerset willow and materials foraged from the local hedgerows.
Our ancient Oak woodland, hidden away in a wild valley in Exmoor, offers me the opportunity to hone my carving skills. It is in the woods that I carve wooden spoons and other things that the wood might prefer to be. As and when I have them available I will pop them in the shop.
To find out a bit more about me, my passion for basketry and the wild outdoors why not nip over to my blog?
http://www.heartandsoil.blogspot.com
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
I have never received the ordered item.
Unfortunately my original order went missing in the mail, and Hen kindly put in a claim with the post office to try and get it recovered. She also offered to send me another basket, so has been more than kind, but I have had to chase the original parcel at every step, and Hen's communications have been sporadic, which is disappointing.