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Buying from me
Beautiful Handmade Personalised Gold and Silver Jewellery
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
Seller happy to take payment, but did not deliver goods, and ignored me when I queried the order. Still trying to recover my loss.