“Knitwear inspired by nature's beauty, individually made for you. ”
I Janette Appleton am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
If you have any concerns about your personal data, please contact support@folksy.co.uk.
In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.
If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy Policy, which you can read here.
You can read Folksy's privacy policy here.
This shop has no reviews.
If you like their work, why not help them get underway by buying from them and leaving a positive review?
Each piece at Elizabeth Larsen Knitwear is uniquely designed and handcrafted by me in Cumbria.
Custom orders, I'm happy to take custom orders and offer different colour ways for my current designs, do get in touch and I'll help you the best that I can.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Elizabeth Larsen Knitwear Returns Policy:
Items that are in stock: I take the upmost care and attention to detail whilst making my knitted items, but there may be cases when you are not satisfied or the item is not quite what was expected. You can return an item for an exchange or a refund.
The item must be returned within 14 days and in it's original condition. In the first instance can you please contact me with the details of the return. The buyer is responsible for any return shipping costs.
Custom orders: Due to the very nature of a custom order and the difficulties to sell a custom order on, I am sorry but I do not offer a refund or exchange these items.
