Will you be my Flower Girl?...
EivisSa Kind Designs£3.00
“Wedding Stationery, Decor and Paper Goods”
I Suze Withers am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
If you have any concerns about your personal data, please contact support@folksy.co.uk.
In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.
If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy Policy, which you can read here.
You can read Folksy's privacy policy here.
WELCOME TO EIVISSA KIND DESIGNS, THE BLACK COUNTRY BASED (AN AWESOME AREA OF THE WEST MIDLANDS) DESIGN STUDIO OF SUZIE {SUZE} KNOWLES, SPECIALISING IN WEDDING STATIONERY AND PAPER GOODS.
Capturing themes and making these come to life for your Special Wedding Day; save the dates, wedding invitations, place cards, table seating plans, table names and thank you’s. We’ll speak with you, grasp what you would like for your day and bring this to life.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
We take great care of our products, from concept to print.
West Midlands Saturdays, Sundays or Bank Holidays we will send these the first available working day.
Stock Levels are kept up to date, if for any reason there is a system error which may delay your item, you will be contacted straight away, rest assured. If you believe you have spotted a mistake to our site please email hello@eivissakinddesigns.co.uk
CANCELLATION AND RETURNS - Non-Bespoke Custom Designs
We post your products through the Royal Mail or MyHermes Tracking Service. Each order then has it's individual tracking number. If you haven't received your item(s) within 10 working days, contact us. We will send you your tracking number and we will also contact Royal Mail; together resolve the tracking of your order.
If your item is damaged during delivery please contact us, we will pay for you to return this item then refund you for your cost.
Wedding Shop items or Ready-to-write designs: if you have already received your physical products from our Wedding Shop, you have 7 days to return this in the same condition (undamaged) before a refund can be issued.
CANCELLATION AND RETURNS - Bespoke Custom Designs
You have 24 hours to cancel your online order – email us immediately to ensure no printing has commenced as we can not refund printing costs if printing has started.
Online Designs; If you have ordered your stationery online, paid for these and received your proof but later change your mind and these have not been sent to print, we refund the amount. If you have had additional design costs (you have agreed and requested us to amend an existing design), all but the design costs will be refunded, as design costs are a service provided by ourselves.
If your item(s) is personalised or bespoke, but you believe have been damaged in posting, let us know immediately. We will need photographic proof and the items returned to provide a case to Royal Mail or MyHermes. We will also reprint these for you or give you a refund. You have 28 days to report this.