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Buying from me
Dear Reader :),
Everything in my shop is handmade - I create my own jewelry pieces and most are one off unique pieces. I also sell unique and quirky home ornaments that are handcrafted and craft/jewelry making supplies.
My jewelry items are customisable - so you can request a specific size.
All items are shipped within a day or two of ordering and can take 3 - 5 working days to arrive, this will be a little longer if your ordering from outside the UK
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
*****IN CASE OF A LOST MAIL, WE ARE NOT RESPONSIBLE FOR ANY REPLACEMENTS OF LOST ITEMS, NEITHER THE SHIPPING COSTS OCCURRED. HOWEVER, WE WILL BE RESPONSIBLE FOR PROVIDING ALL SHIPPING RELATED RECEIPTS UPON REQUESTS*****
Item must be return within 7 days after the buyer receives it
-The BUYER is responsible for return shipping cost
-Please note there are no returns on special orders and any Chains. AND the original package and condition must be obtained in order to qualify for a refund or exchange.
A 15% restock fees might be applied on all the return and exchange items.
Read the Folksy Returns Policy.
