The item is lovely, but arrived one month after ordering. I had no reply to the pm I sent the seller. The matter was only resolved after Folksy got involved. I will not be buying again, despite the products being very pretty.
We sell gorgeous handmade textile collages, sweet little gifts and original paintings :)
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
The item is lovely, but arrived one month after ordering. I had no reply to the pm I sent the seller. The matter was only resolved after Folksy got involved. I will not be buying again, despite the products being very pretty.