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Buying from me
Everything I create is made entirely by hand and is as unique as you.
I claim inspiration from the artifacts of the ancient world and the principles of the Japanese aesthetic of Wabi- Sabi, imperfect, flawed beauty.
All items are shipped within 24 hours, with free tracked shipping available in the UK.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Returns and exchange details
As my items are hand crafted it may not always be possible to offer an exact replacement or duplicate, but I will always do my best to help.
Please let me know if you are unsatisfied. Simple repairs or little alterations can be made at no cost (except shipping fees). If for any reason you are unhappy with your handmade jewellery, I will accept a return within 14 days of your receipt of the item. Refunds are made on the satisfactory return of the item, minus shipping fees; items must be returned in their original packaging.
I want you to be happy with your purchase, If you are happy with your purchase, positive feedback is the best way to express yourself. If you are unhappy with your purchase, send me a message and I will do what I can to make you happy.
Read the Folksy Returns Policy.