“Welcome to Corrina Field Arts, I love creating jewellery and glass that is as unique as you. ”
I Corrina Field am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
If you have any concerns about your personal data, please contact support@folksy.co.uk.
In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.
If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy Policy, which you can read here.
You can read Folksy's privacy policy here.
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Everything I create is made entirely by hand and is as unique as you.
I claim inspiration from the artifacts of the ancient world and the principles of the Japanese aesthetic of Wabi- Sabi, imperfect, flawed beauty.
All items are shipped within 24 hours, with free tracked shipping available in the UK.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Returns and exchange details
As my items are hand crafted it may not always be possible to offer an exact replacement or duplicate, but I will always do my best to help.
Please let me know if you are unsatisfied. Simple repairs or little alterations can be made at no cost (except shipping fees). If for any reason you are unhappy with your handmade jewellery, I will accept a return within 14 days of your receipt of the item. Refunds are made on the satisfactory return of the item, minus shipping fees; items must be returned in their original packaging.
I want you to be happy with your purchase, If you are happy with your purchase, positive feedback is the best way to express yourself. If you are unhappy with your purchase, send me a message and I will do what I can to make you happy.
