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Buying from me
All items are handmade by me in small batches using carefully chosen natural ingredients. Orders are usually dispatched within 1-2 working days and are securely packaged for posting. If you have any questions or would like to discuss a custom order, please feel free to get in touch — I’m always happy to help.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
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