“Beautiful jewellery, inspired by nature and made by hand in the UK.”
I Cathy McCarthy am the data-controller of your personal information as it relates to my shop, Cathy McCarthy Jewellery.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
Thank you, Cathy
If you have any concerns about your personal data, please contact support@folksy.co.uk.
In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.
If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy Policy, which you can read here.
You can read Folksy's privacy policy here.
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When you make a purchase from Cathy McCarthy Jewellery you can be assured that you are choosing a unique design and a quality product. Each piece is handmade to the highest standards using Sterling silver or 18 carat gold.
Orders will be dispatched within 3 working days of receipt of your payment. Your jewellery will be presented beautifully gift boxed free of charge and posted in a letterbox friendly, cardboard packaging. I would love to hear from you with any questions or comments.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Please note that for health and safety reasons earrings are non-refundable, unless they are faulty.
Items which are made to order or customised are also non-refundable.
Rings may be exchanged if a different size if required; however postage and packing costs are to be covered by the purchaser.
If you would like advice regarding ring sizes or anything else I would be delighted to hear from you. You are welcome to use the "Contact" link on my folksy page or email directly cathymccarthyjewellery@gmail.com