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Buying from me
Beyond Fabrics is specialised in Patchwork and Quilting. We have been supplying Patchworkers, Quilters and Seamstress, advanced and beginners, with fabrics, wadding, ribbons, books and haberdashery since 2005.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Terms and Condition
Returns
Within the European Union, customers have the right to withdraw from the purchase of an item within 14 working days beginning the day after the date that the item is delivered.
The product must be in its original condition and returned to us at our address shown below:
Beyond Fabrics
Capital House
42 Western Street
SE1 3QD
London-Uk
Please email us using Folksy contact forms for a Returns Number. We will send you a returns label and we recommend that you get a proof of posting.
All Beyond Fabrics products are individual assembled buy Beyond Fabrics
We cannot accept returns of Quilt Kit, Bunting Kit, Cushion Kit and other kits assembled by order and cut to your specific requirements. Unless is fount on the product.
We cannot accept return of fabrics, pattern paper and ribbons cut to your specific requirements.
Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error, or if the item is damaged or defective and therefore postage and packaging charges are not refundable.
If we have to collect an item for you we reserve the right to recover the costs of collection from you.
This does not affect your statutory rights.
Ordering Pattern Paper
When ordering Pattern Paper (Dressmaking Pattern and Dot and Cross Paper ) 1 roll you will receive 20 metres, more than 2 rolls it will sent in one continuous piece (eg: 2 units =40 metres roll / 3 units = 60 metres roll) •if you don't like your order in one continuous piece please send message at the time of placing your order.
Delivery
All deliveries are sent via courier, insured and require signature, our courier company will attempt to deliver your order 3 times before the parcel is retuned to us, and in case the parcel is returned to Beyond Fabrics you will be responsible to pay for the return fees. The same applies for parcels sent via Royal Mail.
Read the Folksy Returns Policy.
