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Buying from me
I make all my items at home using lots of colour and passion.
All items will be shipped within 5 days of payment being received.
I hope you enjoy my items as much as i do making them.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
I post items within 3-5 workings days of payment being made. Items are posted second class. However if you require another type of postage, please contact me.
I cannot be held responsible for any lost, damaged or misplaced packages.
Proof of postage can be provided if required.
If you are not happy with your item please email me before sending back. The item needs to be in unused condition. I will give a full refund when the item has been returned to me, but the cost of return postage is the buyers responsibility.
If an item has be specifically made or is made with a name on this would not be able to be refunded.
Under no circumstances can earrings be returned due to health and safety.
Read the Folksy Returns Policy.
Real cute bag. Beautifully made with brilliant skills and talent! Thank you very much for providing superb, friendly, efficient all round customer service. Absolutely recommend! :)