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Buying from me
Well made, unique and affordable ceramics made by me, for you to enjoy. x
I absolutely love creating things out of clay; throwing on the wheel and hand building alike. It's exciting and exhilarating but I also love giving each piece that I make plenty of loving care and attention. For most of the things I make I use stoneware clay and glazes for strength and durability so they can be enjoyed for a long time.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
For simplicity I only accept payment by Paypal.
I try and ship all items within two working days of recieving payment. If I can't do this for any reason I will announce it on my shop front. I usually use Royal Mail.
However Royal Mail have significantly increased their prices for medium sized parcels and I won't reduce the size of my protective packaging. (I would hate my ceramics to get broken in transit.) I will therefore be using a courier for medium and large parcels. If you could quote a 'safe place' on your order for the courier to leave the parcel that would be great. They will try to deliver at your address upto three times.
To keep 'postage and packing' prices down I use recycled materials where possible.
Any customs charges will be your responsibility.
If for any reason you are not happy with your item then get in touch and return it within 14 working days for a full refund. You will need to pay for the returns postage.
Please feel free to contact me with any questions you may have.
Read the Folksy Returns Policy.
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