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Buying from me
Welcome to Abbella Jewels.
All of my jewellery is hand crafted on the beautiful Isle of Man, a little Celtic island nestled in the middle of the Irish Sea. I use ethically sourced natural gemstones, genuine Swarovski crystals, Sterling Silver and 14k Gold fill.
Thank you so much for stopping by my Folksy Shop, happy browsing
Warmest wishes
Kathryn
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Refunds and Exchanges
I aim to provide full, clear descriptions and pictures at all times, along with measurements and materials used. My primary concern is that you are happy with your purchase. Should you have any queries with regards to your purchase, I would ask that in the first instance you contact me so we can discuss any issues you may have. Please remember colours can look slightly different on every computer monitor so if you are unsure of the colour, or you have any other questions about the piece, please do contact me prior to purchase, and I will do my very best to help. However, if you are unhappy with an item for any reason, you may return it for a refund (less postage charges which are the responsibility of the customer) if you notify me within 3 days of receipt, except for sale items, where all sales are final.
Custom orders are non refundable. I am happy to make changes to anything you are not happy with, as long as they are in keeping with the original design brief, agreed on prior to the commencement of the work.
Read the Folksy Returns Policy.
