Meet the maker Jane Marshall

Welcome to the Beaded Garden

I'm a designer/maker based in Suffolk.

I'm head-over-heels in love with colour... and I love mixing textures and techniques to create very affordable, wearable and usable items.

If you'd like to know what I'm up to, please like my Facebook page at www.facebook.com/BeadedGardenUK or follow me on Pinterest (pinterest.com/janiemarshall). My website, www.beadedgarden.co.uk, has details of craft fairs and events in East Anglia that I'm attending.

I'm also a member of a great group of designers, artists and makers in Suffolk, http://www.marchharecollective.co.uk. Check out our website and Facebook for details. Recently several of us joined forces to open The Handmade Shop and Gallery in Bury St Edmunds... do pop in if you're in the area, or find us on at https://www.facebook.com/handmadeshopandgallery

PAYMENT:
I only accept Paypal, however, you do not need a Paypal account to buy items via Paypal from a Folksy shop, it just offers security for both the seller and the customer.

POSTAGE & PACKING:
Your item will be prettily and carefully wrapped, and sent in a padded or board-backed envelope, or posting box as appropriate. I'm always very happy to gift wrap and send items directly to the recipient with a little note on your behalf, if that helps!! Please contact me if you'd like a quote for a full gift wrapping service.

I use Second Class postage in the UK and if you spend £20 or more, then UK P&P is free. (I will refund any postage you have been charged after checkout)

If you would like a faster, tracked service, you can buy a postage upgrade to First Class Recorded Delivery in my shop. International shipping is NOT TRACKED or INSURED, and I'm afraid I cannot be held responsible for items once I have posted them.

I try to post within 2 working days of receipt of payment. I will contact you if there is a delay.

CUSTOM ORDERS
I am generally happy to accept orders for custom items: please contact me via Folksy messages to discuss what you'd like. If you decide to go ahead, I will create a Custom Listing for you. My policy is to ask for payment before starting work on any commission: the full cost of the item for orders up to £20, and a 50% deposit for larger orders with the balance payable on completion of the work.

Please note: At really busy times (like the lead-up to Christmas) I tend to close my order book.

REFUNDS & RETURNS:
If you are not completely happy with your purchase, please return it to me and I will refund the payment (excluding shipping). Please email me before returning the item(s) and obtain proof of posting. I cannot refund payment for items lost in the post. Please return within 14 days of receipt.

This does not apply to custom orders, which are non-refundable.

Thanks again for visiting the Beaded Garden - Jane