Meet the maker Pauline Hayward

Hi my name is Pauline. I live in Devon but before that I lived in Germany where I taught myself how to make Artichoke Crafts where it started as a hobby. I moved back to the UK over 15 years ago where I continued making my creations. From there I started attending local crafts fairs, where the ideas just grew and grew as you'll be able to see if you visit my shop. I decided to offer this to a wider audience and maybe take it to the next level so I opened a shop on Folksy. I'm constantly coming up with new designs which I love making.
I'm thinking of Branching out and making keepsakes for Bride's and Bridesmaids. These will have to be Custom Orders.

For new stock up dates you can follow me on Facebook.


As it's a quiet time of year at the moment I am happy to take custom orders so if you wish to have anything made in a particular
colour, size or a certain design Just email me, I can then send you Photo's of the Fabric, Ribbon and any other materials I have available, as I'm sure I can accommodate your
needs. These will take a little longer than the usual 3 working days for Posting/Shipping which is stated under my Shipping details.

All payments are to be made via PayPal and must be made within 2 days after
purchase or sale could be cancelled and item re-listed. If you wish to pay by cheque
for any items then please contact me before hand.
If you don't have a PayPal account, you can still pay via the service using a debit or credit card. Choose the PayPal option during checkout. After you’ve submitted your order, click on the ‘Pay Now’ button. Scroll down and you’ll see the option to pay with a credit or debit card without setting up a PayPal account.

All featured items are posted/ shipped out within 3 working days after cleared
payment. Individual Custom orders are processed in date/received payment order. Any
custom made items I aim to have posted/shipped within 2 weeks of
cleared payment. Goods will be shipped/posted Royal Mail 2nd class to all UK
addresses (Please allow 7 working days for delivery).
Airmail to International addresses (Please allow Approx 10 working days).
If Recorded/Registered delivery is required there maybe an extra charge for this service. Be sure to email me if this service is required.
I may use a carrier for some of the Larger items, so in this case a refund may be made to the customer via Paypal if there is an over payment of postage..

If you are unhappy with your purchase you have the right to cancel the contract and return the goods within 7 days after receipt, as long as it’s in the condition that it was sold. I will issue a refund within 30 days. The buyer must pay the return postage. This does not apply to any Custom Orders. If in the event of it been damaged on arrival then the buyer has the right to return the item upto 6 months after receipt of goods. A full
refund will be offered within 30 days of the request.

The buyer must inform me of cancellation in writing or by Email. Then they will be entitled to a full refund and any postage costs within 30 days. This doesn't apply to Custom Orders.