Meet the maker Stephanie Donoghue

Products
‘Just like Grandma made’ sells small sewn decorative items and practical homewares, inspired by the past and items that my grandma taught me to make. Products are made to a traditionally-inspired design and are either sewn by hand or on my Jones Family CS sewing machine, which I inherited from my Grandma and will soon be an antique. I aim to create traditional items which are useful, practical and decorative and remind us of happy times with our Grandmas.

Payment
I currently only accept payment via Paypal.
If you have any problems paying please contact me as soon as possible, and I will do my best to help. If items are unpaid for I will try my best to contact you but I reserve the right to cancel the sale after 3 days have passed.

Postage

Postage costs include postage & packaging. Items will be posted by Royal Mail as soon as possible after purchase on Tuesdays, Thursdays and Saturdays, unless otherwise stated.

Cancellations/Refunds

If you change your mind about a purchase you have until seven working days from the day after your purchase arrives to cancel your order or request a refund.

If your purchase is faulty then please contact me as soon as possible stating the exact fault. I require you to return the item and will make arrangements to supply you with a replacement at no extra cost to you. If instead you would prefer a refund, please notify me in writing and return the item to me.

Cancellation or refund requests must be made in writing and will be effective from the day you give notice, refunds will be processed as soon as possible after cancellation or refund notice is received. Any purchases to be refunded under the Distance Selling Regulations must be returned to me at the address below, securely packaged and in good condition. Items to be refunded for any reason other than being faulty are to be returned at the purchaser’s cost, as soon as possible and within 14 days.

Business information

Stephanie Donoghue trading as ‘Just like Grandma made’

I currently only trade by mail order and visitors are not accepted.

Email address: Just_like_Grandma_made@live.co.uk

Flower brooches are made to a Mirkwood Designs template http://www.ruthannzaroff.com/mirkwooddesigns/index.htm