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Minerva Crafts is just me! I work in a museum in York and in my spare time I create sock and fleecy toys. I try to make every item unique so you really can say you have bought a one-off piece.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.