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all of my work is hand felted, either needle or wet felted (sometimes a combination of both), hand cut and hand sewn which means that each item is unique and individual.
all of my colours and designs can be tailored to your preferences and i am happy to accept commissions to create that special something for a gift or as a treat for you.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.