Close

Buying from me

Hello! Ruby Rouge is moving to http://www.pennymasquerade.folksy.com
A plethora of new items will be available for purchase at the new shop so watch this space!

Returns Policy

You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.

Read the Folksy Returns Policy.