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Buying from me

All items purchased will be posted within three working days.

I hope you enjoy your purchase, but in the event that you have changed your mind, or other reason, please read the procedure on refunds below.

Refunds are accepted on unwarn, undamaged items if you notify me within 14 days.
Return postage is not included.

Returns Policy

You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.

Read the Folksy Returns Policy.