“Beautiful handmade jewellery & personalised gifts...inspired by nature, and made just for you!”
Hi there, I'm Nikki Smith.
As well as being the designer/maker/owner at Magic in the grass, I am also the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years as this is the recommended timeframe from HMRC for tax purposes. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
If you have any concerns about your personal data, please contact support@folksy.co.uk.
In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.
If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy Policy, which you can read here.
You can read Folksy's privacy policy here.
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'Magic in the grass' offers a friendly and personal service combined with fresh designs and quality craftsmanship.
Nikki has been creating beautiful jewellery using traditional, as well as more modern Silversmith techniques for over ten years now, first opening the gates to 'Magic in the grass' in 2009.
Working from our studio based in the Yorkshire Dales, Nikki takes inspiration from the world around. We believe that beauty is everywhere if you open your eyes and your heart!
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
I usually ask for up to 3 weeks from receiving your order & payment to having your jewellery on it's way to you. If you need the item(s) sooner than this please get in touch as I can usually juggle things around to accomodate!
I make every piece of jewellery specifically for the person that has chosen it, and therefore any personalised items are not returnable due to a change of mind. In the unlikely event that there is an error in my inscription, or a defect in the piece I will gladly refund/exchange for you asap. If you have any problem at all with your purchase please get in touch, I take all feedback seriously, and will do all I can to help you. Your happiness is my happiness x