“Hand-made unique, and colourful kiln-fired enamelled pendants and earrings, teamed with sterling silver jump rings and earring wires”
I JaxEnamelledJewellery am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
If you have any concerns about your personal data, please contact support@folksy.co.uk.
In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.
If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy Policy, which you can read here.
You can read Folksy's privacy policy here.
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Pendants come with sterling silver (SS), soldered jump ring but no chain as you may already have a suitable one. If not (buying as a gift?) an 18”SS chain or leather cord with magnetic clasp are available for purchase. Pendants are shown on both chain and cord. Earrings are complete with SS ear wires. Both are supplied with a little organza pouch and posted using 2nd class Royal Mail (large letter). Please see my Returns Policy which appears at the end of each listing.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Items will be sent by second class Royal Mail (large letter), well packaged and complete with an organza pouch. Please note that, in the event of you returning an item, the return postage will be payable by you unless the item is proven to be faulty, otherwise only the cost of the item will be refunded. The item you see here is the one you will receive so, if you are unsure of size etc, please check before ordering. Please note that enamelled items are made of glass and so, although relatively sturdy and robust, they may still break or crack if dropped onto a hard surface. Earrings cannot be returned, for reasons of hygiene, unless they are proven to be faulty. Although the enamels used are lead-free, the pieces should be kept away from small children because of the copper content and the small parts.