“Unique Jewellery Designs, created using one of a kind gemstones and traditional silver smithing techniques. ”
I Jacqueline Austen am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
If you have any concerns about your personal data, please contact support@folksy.co.uk.
In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.
If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy Policy, which you can read here.
You can read Folksy's privacy policy here.
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Creating unusual and modern twists on classic jewellery designs is a passion of mine. I love to use unusual natural or lab created gemstones, teamed with sterling silver and gold. I take inspiration from art, the natural world and ancient artifacts. I do hope you will enjoy my work as much as I enjoy designing and creating it.
Jacqueline x
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
PLEASE NOTE - THE FULL DEALERS NOTICE COULD NOT BE DISPLAYED HERE SO THE INFORMATION HAS BEEN COPIED FROM THAT NOTICE. PLEASE SEE
https://www.assayofficelondon.co.uk/media/1431/dealers_notice_2015.pdf
FOR FULL DETAILS.
In the UK it is illegal to sell or describe any item as Gold, Silver, Platinum or Palladium unless it is hallmarked*
Exemption Weights*
Articles above these weights must be hallmarked
Sterling Silver - 7.78 grams
Gold - 1.0 gram
Paladium - 1.0 gram
Platinum - 0.5 grams
SPONSOR’S MARK FINENESS MARK ASSAY OFFICE MARK
A UK hallmark is struck by an independent assay office and guarantees the precious metal content of the item you are buying. Sellers in contravention of the law may be prosecuted and could face fines or imprisonment.
Produced in Accordance with the Hallmarking Act 1973 Version 3/2010
© British Hallmarking Council
What should I do if my item is not hallmarked? If you have a concern regarding hallmarking contact your local Trading Standards Authority.
For more information visit www.bis.gov.uk/britishhallmarkingcouncil
COMPULSORY MARKS
Sponsor’s Mark - The registered mark of the company that submitted the article for hallmarking.
Fineness Mark - Tells you the precious metal content, expressed in parts per thousand.
Assay Office Mark - Tells you which Assay Office tested and Silver Palladium Gold Platinum hallmarked the article.
OPTIONAL MARKS
Traditional
Fineness
Symbols
Date Letter
International
Convention Marks
