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Buying from me

Most orders are sent out within 3 working days and are sent via Royal Mail.
If you have any questions at all regarding purchasing from our shop, please do not hesitate to contact us.
We are happy to discuss custom orders and always available for advice.

Returns Policy

You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.

Read the Folksy Returns Policy.