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Buying from me

Personalised and handmade products for all occasions including cushions, mugs, glasses, coasters, cards plus many more

Returns Policy

You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.

Personalised products are excluded from returns policy

Read the Folksy Returns Policy.