“Stained Glass Gifts every one unique, made with care to a very high standard which I'm sure you will love.”
I Carole Dawes am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
Welcome to Carole's Glass where you will find unique stained glass gifts which have been made with care and finished to a high standard.
Every suncatcher is hand made from beautiful stained glass with some wonderful textures which has been copper foiled and then soldered together before cleaning and polishing.
Follow me by clicking on like on www.facebook.com/Carolesglass to get updates.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Special orders are non refundable unless damaged on receipt.
If you are unhappy with your sunctcher or it is damaged upon receipt please contact me immediately. The item must be returned in the original packaging within 7 days for a refund. Proof of posting is recommenced.
Please note that as this is made from glass it needs to be well packaged otherwise it may break during the returned mailing.