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Buying from me

By Alex handmade soft furnishings and gifts are designed and made in England. My collection includes bunting, cushions, lavender hearts, home decorations and seasonal goodies. Create that cottage charm in your home with lots of By Alex treats x

Returns Policy

You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.

Read the Folksy Returns Policy.