Meet the maker Nicola Mayall

Hey there. I'm Nicola and I live in a little town near Birmingham in the UK and I've been making things ever since I can remember!

When I was little I remember my grandmothers teaching me how to sew and knit and I've always loved colour and texture. I turned down a place at art school in favour of going away to University to do a management degree, which gave me a great insight into life, but left me feeling creatively unfulfilled.

After a mixed bag of office jobs after my degree, I took the plunge and enrolled at a millinery school for a 1 day fascinator course, and taught myself the rest over the next few years, which opened up a rekindled love of colour, texture and design that I'd lost somewhere along the way, and I knew that I'd found my new addiction.

I'm so lucky to be able to work from home now, around the social diary of my 7 year old daughter, and design and hand make fascinators, tiaras, hair pieces and jewelry from scratch using the most beautiful materials, feathers and crystals to create original head wear for my clients so that they can feel super special at their occasion, be it a wedding, christening, race day or prom.

My designs are custom made to order and the choices of colour are endless, meaning that you really can have something unique that you've had a hand in creating. I've been fortunate enough to supply customers all over the world with my designs and have many repeat custom from those clients.

I really love working with my customers to help them create something extra special for their occasion and something that you can't buy out in the shops so if you see anything that you like but would like to change it in any way, please don't hesitate to convo me and we can sort something out.

Thanks for stopping by my shop. I hope to work with you soon!

Nicola :)

Delivery Timescales

All products in our collection are handmade to order. We will make every effort to ensure a delivery time of 2 to 3 weeks upon receipt of payment. Should you have a very tight deadline, please contact us and we may be able to accommodate urgent requests. Please note that timescales may be longer for bespoke items. All items come beautifully presented in acid free tissue paper, delivery safe boxes and useful instructions on how to wear your piece.

Shipping Charges

We ship all items by PRIORITY shipment. We use Recorded Signed For Delivery in the UK, which aims to deliver within 1-3 working days, and Recorded and Tracked delivery worldwide. The UK postal service have an International Airsure service which insures and tracks your package from us to you for the majority of countries outside the UK with a quicker shipping time.

Whilst we can provide you with an Expected Delivery Date, this is not a guarantee of how long items will take to arrive at your door. There can be delays in customs and it also depends on your local postal service.

We always send you a confirmation email when your item ships and an estimate of the time it will take to get to you.

Airsure small package priority shipping from the UK leaves the country the night it is posted and should be with you within 3-8 working days depending on both our postal services.
If you need your piece with a faster delivery, please contact us, as other shipping options may be available for rush orders. These will incur an additional fee.

TiarasAndFascinators.com cannot be held responsible for delays that are created after shipment and caused by UK or abroad postal services or customs, Acts of God or any delays caused by other circumstances out of our control, but we will always do our best to resolve any issues that arise.

Returns & Refunds

All sales are final unless your item arrives damaged from shipping. We protect our pieces in very sturdy shipping boxes, so this should never be the case, but we understand there may be occasions when issues occur.
Please read the item descriptions carefully and ask us any questions you might have before you make your purchase.

Please contact us within 2 days of receipt of a damaged item to qualify for a replacement or refund, [You must notify us, supply a photograph of the damaged packaging and piece, and wait for an approval and instructions before shipping an item back to us - shipping fees are unfortunately not refundable]

Due to the nature of running a small business and your order being bespoke, which includes being completely hand made, we cannot afford to give refunds for any other reason than damaged goods due to shipping issues.

• Full refund (excluding postage cost) will be given on damaged, approved goods returned
• Refunds will not be given for used goods, unsuitable goods or goods returned after your occasion.
• All returns will be refunded within 30 days of receipt of the goods.

Photography Copyright

Please be aware that we hold full copyright to all of our photographs displayed on this site and you cannot reproduce these in any form without our explicit permission. We work very hard to produce quality images, which are taken by professional photographers, and we protect our intellectual property rights.