I sleep with a sketchbook by my pillow and encourage everyone to run with their ideas, especially if you don’t know where it’s going! My favorite materials are pencil and paper, as everything has to start somewhere.

Everything I sell has been made, stored and packaged in a smoke-free and pet-free environment. Jewellery and badges may contain sharp points and edges, and so are not suitable for young children.

CUSTOM DESIGN ITEMS:
Here's how my custom design service works;

Firstly the design/s are paid for, and once payment has cleared I will email a short questionnaire to you. When you've replied I then start work on designing your items, and will email you drafts as and when they are ready.

You can then give me feedback, comments, changes and amendments on the design/s, and I will email you the next draft until you are happy with the final design. I then create and email the final files to you.

I hope I've covered everything, but feel free to message me if you need any more info *^_^* If you wan to see more of my work check out my portfolio www.aleximo.net and my blog www.aleximo.tumblr.com Or you can email me via aleximocroissant@gmail.com

PAYMENT:
Payment must be received within 7 days of initial purchase. Only once payment has been received and cleared will goods be shipped.

POSTAGE + SHIPPING:
I post everything as soon as I can, never more than 3 days after payment has been received (unless otherwise stated). My shipping costs cover first class postage to mainland UK, packing and handling. I often use recycled Jiffy bags, so do not be alarmed if your package looks a little crumpled, the goods will be secure!

Special Delivery and Recorded Delivery can be requested for an additional fee.

REFUNDS + EXCHANGES:
If your item/s are unsatisfactory I am happy to refund, exchange for goods of a similar value, or modify the item in question. Contact me within 7 days if you want a refund or exchange. You will be responsible for return shipping and item/s must be in its original and salable condition.

If your item/s arrive broken please contact me with photos of the damage to package and item. With some items I may be able to help you without returning the item.

ADDITIONAL INFO:
Every effort has been made to give an accurate representation of each item’s colour and dimensions, although please note that some colours and finishes may differ from photos due to the handmade nature of each item, and the nature of computer screens.

If you see an item in my shop that you’d prefer in another colour, material or size let me know, as I’d love to do a custom order for you.

All my work is my own designs and patterns, and as such is the copyright of Alex Broadbent. Items purchased from this shop are for personal use only, and may not be resold, reproduced or copied at any time.

Any additional questions please feel free to contact me.