Everything at Violetta Handmade is a unique, one off design, all though we can customise items to match your outfit/theme. TERMS £4 delivery items are posted in purpose made tiara boxes • Delivery is for U.K mainland 1st class post. • Overseas and Republic of Ireland will vary. • Your product will usually be dispatched within 72 hours. •Goods that are damaged or not as described may be returned for a full refund. •Before returning a product please contact us. •If you change your mind about a item purchased we will refund the cost but cannot pay for return postage. •Items must be returned within seven days •We cannot be held responsible for any packages lost or damaged on return. •Please allow at least 7 days to process returns.