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Buying from me
Please allow 21 days for shipping and longer at peak periods such as Christmas. We do undertake bulk and rush orders, please contact us to discuss this if it is something of interest to you. Items such as the Christmas signs have to be ordered prior to personalising them for you, please bear this in mind when ordering. We are currently waiting 3 weeks for items from our supplier.
Our items are designed as decorative pieces and are not suitable as toys for children.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
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