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At Palletology we take good strong pallets and upcycle them into something new giving wood a second life as insect hotels, clocks, mini pallet drinks coasters, coffee tables and much more. We also use vintage potato chitting trays and architectural salvage.
Nothing is wasted, we even reuse the nails!
We ship our products using Royal Mail second class or by courier within mainland UK.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Should you have any problems please do contact Palletology as soon as possible so that we can address you query. Contact can be made via the Folksy website.
All goods remain the property of Palletology and will only be dispatched until payment is received in full.
The order may be cancelled within 14 calender days of the order being placed. Cancellation should be raised via the Cancellation Form on the Folksy website.
Goods must be returned to Palletology within 14 calender days of cancellation. Palletology will withhold any refund until the goods are returned within 14 calender days or until the provision of evidence of their delivery to Palletology whichever occurs sooner.
Any refunds will be in full for the goods cancelled including basic costs for original outgoing shipping to UK mainland. Palletology reserves the right to deduct an amount for any diminished value of goods returned. Unless the goods are faulty, and are returned originating from within mainland UK, the shipping costs for the returned items will not not be refunded.
Unless the consumer agrees otherwise, in the event of goods that have not been received within thirty days of them being ordered please contact Palletology so that we can investigate and address the issue.
For goods that have been received in a damaged condition please contact Palletology as soon as possible so that we can investigate the issue. Photographic evidence may be required.
E&OE
Read the Folksy Returns Policy.
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