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Our last date for accepting orders for pre-Christmas delivery is Wednesday 17th December. Any orders placed after this date will be processed, but might not arrive until after Christmas.
Our last order date for products which require personalisation or are made to order is Tuesday 16th December.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
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