You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Additional terms

Please note I only ship within the United Kingdom. Postage and packaging is free, and is sent by Royal Mail 2nd class delivery. Despite the bracelet being made of strong thread, please take extra care when removing and place the bracelet on your wrist to avoid snapping the elastic and please do not overstretch, I recommend to roll the bracelet on and off .

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.