Close
Buying from me
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
If you have requested a custom design or personalised item, the maker is not obliged to offer either refunds or exchanges should you change your mind about the item.
Read the Folksy Returns Policy.
