Meet the maker Charlotte Brown

Crafty Monster is a cross stitch homewares, gifts and design company. It is the brainchild of 27 year old me, Charlotte Brown. I have been cross stitching for nearly 20 years, ever since I could hold a needle. I come from a very creative background with a famous artist mum and photographer bro.

Crafty Monster was born in 2010 with the vision to re-design cross stitch. It was a way to combine my two loves of creating beautiful pieces for the home and quirky cross stitch.

The focus of Crafty Monster is on homewares and gifts. Think cushions with a nautical twist. Think quirky handstitched compact mirrors. Every piece has been made with the influences in my life such as where I live in London, the seaside, food and wine and nature. Not forgetting vintage and one-of-a-kind pieces.

There's nothing quite like what I do on the craft market. Most items are one-of-a-kind and all are made with high quality materials and with love.

SHOP POLICIES

PAYMENT POLICY
Payments must be made within 24 hours of ordering. If you need more time to pay, simply let me know.

I accept Paypal from everyone, everywhere. I also accept bank transfers from UK customers.
If you don't have a Paypal account, it's easy and free and you can sign up at www.paypal.com

I accept cheques in GBP and will send the item out once the cheque has cleared my bank.

DELIVERY POLICY
I am located in London, United Kingdom.

For UK deliveries - items are sent by 1st class delivery. The estimated delivery time is 1-3 days
Europe - up to 10 days
Everywhere else - up to 3 weeks

I send out items within 2 days of payment unless the item is specified as made to order on the listing - these will have their own lead times.

Crafty Monster can not take responsibility for lost orders. However I can send the package guaranteed delivery for an additional price. If you would like to use this service, contact me and I can send a Pay Pal invoice for the cost.

RETURNS POLICY
We will accept refunds within 2 weeks of you receiving the order. All items must be in original

Custom orders cannot be refunded

The buyer is responsible for the cost of shipping the item back to Crafty Monster.