A Small Cog is a small British business run from a very small desk in my spare room. I've been making jewellery since I was 15 (so well over half my life) starting with beading and moving through silversmithing, glass fusing and enamelling.
I love making jewellery but have got to the point where I can't ever wear everything I make and have opened up this shop in order to share it with you.
Yes I can do custom orders, please contact me to start the ball rolling.
Payment is by PayPal only.
All items are sent gift wrapped and securely packaged in bubblewrap.
If items are ready made they will be posted out two working days after payment is confirmed.
At the moment we only accept PayPal as payment and will only ship to confirmed PayPal addresses. If your Etsy and PayPal addresses do not match please message me to confirm which address you want items sending to. Items will not be posted until addresses are confirmed.
UK buyers: items will be sent first class recorded delivery and will require a signature from you. Postage costs on individual items will reflect these costs.
Rest of the world: items will be sent international signed for and will require a signature on delivery. Postage costs on individual items will reflect these costs.
UK buyers ONLY: As a British shop all items are covered under the Distance Selling Regulations (2000) meaning you can cancel your order within 7 days and get a full refund. If your order has been shipped you are responsible for returning the item unopened and in original packaging by Royal Mail recorded delivery at cost to yourself. If you decided to cancel your order or wish to return an item you must inform me in writing through Etsy's Conversations system within 7 days.
Everyone else: we only accept refunds if you receive an item and it's been damaged in transit. We will require evidence of the condition the item was received in (and depending on Royal Mail insurance rules will need it returning to us). If possible we will try to replace an item but as items are handmade in very limited quantities this is not always possible. Please message me if you'd prefer a replacement in this situation.
A note about feedback: if you are not entirely satisfied with your purchase please contact me before leaving feedback. Your satisfaction is very important to me and I want to make sure that you are completely happy with something you bought from me. I'm just one person working out of the depths of rural Shropshire, not a faceless corporation! :)