Meet the maker Jo Sara

ABOUT ME

Hi, I'm Jo and I sell my own designed and handmade mosaics for the home and garden. I have always loved to find interesting things for my garden, and when I couldn't find a bird bath that I liked, I decided to make my own. I then realised that I could offer them to others looking for something a bit different for their gardens, and this is where my business started. Now I offer a range of mosaic items, some for wildlife (a big perk of my job), and other decorative garden ornaments. I always test all materials I use in my own garden so I can confidently give a useage guide for each item, and all the materials I use are the best quality I can find for the purpose I want to use them for.

Anyway, what are you waiting for? Pop into my shop for a browse.

For stock updates -
Follow me on Facebook - http://www.facebook.com/JosaraDesign
or
Follow my Blog - http://josaradesign.blogspot.co.uk/
or
Follow me on Twitter - http://twitter.com/josaradesign

Or follow all 3, so you don’t miss out on anything.

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PURCHASE INFORMATION

Item Descriptions
I have tried to describe items as accurately as possible and to photograph them as clearly as possible. However, shades of colours may vary according to your computer and browser settings. If I have missed something out of the description, if you want further photos, or if you have any other questions, please do not hesitate to contact me.

Payments
All prices include VAT @ 20%. Payments are made with credit or debit cards on PayPal via the Folksy checkout service. You do not need a PayPal account - follow these instructions to pay by credit or debit card -

- Order your items and click on the ’Pay this seller using Paypal" button when the order is complete.
- At the Paypal log in screen look for the link on the bottom left that says "Don’t have a - PayPal account? Use your credit card or bank account (where available).
- Click ‘Continue’
- Fill out your credit/debit card and address details
- Click ‘Review order and continue’
- Click ‘Continue without logging in’
- Review your payment and select ‘Pay now’

Shipping Information
I will send all items by the cheapest method, and I will sometimes use recycled packaging materials to keep costs down, unless a packaging method is stated in the listing. Your purchase should arrive 3-5 working days after posting. If you want it quicker, let me know before you purchase and I can quote for a speedier option.

When you make a purchase I will contact you within 48 hours (usually within 24 hours) to confirm when I will be posting the item, which is also usually within the 48 hours after purchase unless the item is made to order. If the purchase is made over a weekend I will contact you on the Monday of the following week, if not at the weekend. I will always obtain a proof of postage.

I will try and combine postage costs where possible where more than one item is purchased. Although due to the weight of some of the items, the postage stays relative to the combined charges. If you want a quote for combined postage before purchase, please do not hesitate to contact me. Each bird bath will be sent separately for a safe delivery, although a postage saving for each extra bird bath ordered in the same purchase is available, see the bird bath description for details.

International buyers -- please contact me for a postage quote before purchase if your country is not listed on the item selling page.

Any additional local import or duty taxes will be paid for by the buyer.

Returns
Hopefully you will be happy with your purchase. If, for any reason, you are not you may return it for a full refund within 14 days. If the item is damaged, or it is the wrong item, your return postage will be included in the refund, which will be made via Paypal. Please obtain a proof of postage as a refund cannot be given until the item is received by me.

International returns - Any import duty or tax due in this country will be paid by me on return of the item.

I cannot refund any original delivery fees, unless the item is damaged, or is the wrong item.