“Beautiful stained glass gifts designed and handcrafted for all occassions, commissions welcome”
I witneystainedglass am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
I pride myself on quality in all my work I produce, all items are strictly made by myself - no imports for resale.
An online service from start to finish with friendly advice and assistance from design ideas, colour choices and finally the finished article, a unique and quality product designed to suit your specific needs.
Here is an opportunity to purchase and experience my passion for high quality stained glass items handmade by myself at affordable prices.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
For International customers please use Paypal. For UK customers please use Paypal, also will except cheques and postal orders. All items will be sent using Royal Mail 1st class within 2 working days after payment has been received. All items sent will have proof of posting certificate. For UK customers using cheques please allow up to 5 working days for cheque clearance before posting the items. Items will be very well packed in bubble wrap and boxed in order to avoid damage in the post. In the unlikely event you are unhappy with your purchase you can return the goods as sent at your own expense, I will then refund the cost less postage on receipt of returned goods. Please e-mail within 7 days of receipt for refunds. All the items listed are handmade by myself to a very high standard. Commissions welcome.