Hello from Twinkle Twinkle London the home of unique, sparkly hand crafted jewellery by Nichola Styles.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Our returns policy : If you are not entirely satisfied with your purchases you may return them for a full refund within 14 days of receipt but, for hygienic reasons, this guarantee cannot apply to earrings designed for pierced ears. The original delivery costs are not refundable unless the item is faulty or an incorrect item has been sent. In the first instance contact us by email at firstname.lastname@example.org. This does not affect your statutory rights.
Cancellations: To cancel an order call 07947 574 006 or send an email to the link above as soon as possible.
Availability: We make every effort to display only items that are currently in stock.
Jewellery Colours: Great attention has been paid to reproducing the jewellery colours as accurately as possible but variances in screen resolutions and graphic software colour profiles may lead to very slight variations.
Information: The product information available is for guidance only. Measurements are as accurate as possible but may vary slightly between individual pieces.
Specifications: Specifications may be changed or updated without notice. We also reserve the right to make alterations at any time.
Email: Nichola Styles at email@example.com