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Hello and thank you for visiting RachelGHDesigns!
RachelGHDesigns is a business in the North West of England that wants to bring a little Northern smile to your home with upcycled furniture, artworks and wooden items.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Should you not be happy with your item, I will gladly accept returns, exchanges and cancellations.
Please contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 6 hours of purchase
Unfortunately due to the nature of these items, unless they arrive damaged or defective, I can not accept returns for: Custom or personalised orders.
Buyers are responsible for return shipping costs. If the items are not returned in their original condition or packaging, the buyer is responsible for any loss in value.
If you have any questions about your order, please do not hesitate to contact me.
Thank you!
Read the Folksy Returns Policy.
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