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Buying from me
Give the gift of handmade. The toys in my shop have been handmade with care and high quality materials to provide their new friend with many happy memories for years to come.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Soft toys have to go through extensive safety tests and checks before they can be sold. One of these checks guarantees that a toy is clean and new, meaning that any returned toys cannot be sold again. If there is a physical problem with your toy I will issue a refund or send another toy. Please send me a message if you have any problems with your order and I will try to resolve them.
Read the Folksy Returns Policy.
