Currently I am posting to UK mainland only. An item listed in Folksy should always be in stock but if I have just sold it from my floating boat shop or web site I will contact you immediately to let you know when more will be available. Most items will be dispatched immediately. I will always let you know if there is a problem with delivery. All orders are sent by Royal Mail 'Signed For' 2nd class delivery or by Parcelforce UK - allow a further 2 to 3 days for the postman to deliver your order.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.