“Made With Love Accessories offers a wide variety of stunning jewellery, accessories and gifts at affordable prices”
I Toni Gross am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
If you have any concerns about your personal data, please contact support@folksy.co.uk.
In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.
If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy Policy, which you can read here.
You can read Folksy's privacy policy here.
Knowing how important it is to have the right “finishing touch”. Whether you are walking down that aisle or attending a special occasion, my designer jewellery line truly has something for everyone. With a keen eye for style and colour, I use only the finest materials and craftsmanship techniques to guarantee a creation that you will be proud to wear on any occasion. My favourite materials include semi-precious gemstones, Swarovski crystals and precious metals.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Refunds and Exchanges
You have 7 days after you receive your purchase to contact me if you have any concerns. I will replace (where possible - some items are unique), repair or refund if your item arrives not as described.
I work hard to make sure all of my customers are happy - please do not hesitate to contact me with any concerns or a questions.
I will issue refunds if you change your mind, but only once you have contacted me within 5 days of receipt of the item & then returned the item in the original packaging
Earring returns are subject to an ear hook replacement fee, as the hooks cannot be resold.
The buyer pays the shipping costs for returns
Refunds will not be given for custom order, as an emailed photo of the item will be sent prior of completion of the purchase
Please contact me if you have any issues as customer satisfaction is very important to me