I Janey Crick am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
Eco Friendly Cards & Giftwrap - Printed on paper from sustainable sources, which is recyclable or compostable.
Living in East Anglia, working on my allotment and tending other peoples gardens all provide a constant source of inspiration.
Ranges include British Seaside, Farmyard Friends, Allium and Floral - featured on cards, giftwrap, tags, giclee prints and tea towels.
All items are entirely my own original designs, and are printed in the UK.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
CARDS, PAPER AND GIFTWARE ITEMS ONLY:
I will ship items out within two days of order wherever possible. Large orders may take a little longer.
All cards and folded paper will be shipped in hard backed envelopes.
REFUNDS (NON-COMMISSION ITEMS ONLY):
I will refund costs on items which are returned to me in saleable conditions. The purchaser is responsible for any costs incurred in returning the items to me.
Colours may vary slightly depending on your monitor.
YOU MAY NOT:
• claim the product as your own.
• sell the product either alone or as part of a kit for designers or scrapbookers, or use any paper of card to make any item which is for resale.
• All copyrights remain with Jane Crick.
I aim to offer purchasers a pleasant purchasing experience - if however you are not entirely satisfied please feel free to email me at firstname.lastname@example.org and I will do my best to resolve the issue.