I am an illustrator, designer and maker from Colchester.
Orders are sent within 2 working days of receiving payment.
If you have any questions please do not hesitate to contact me!
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
The buyer is responsible for the cost of postage for returning items which are not faulty. I will refund the selling price but unfortunately am not able to refund the postage costs.
Please note that I am not able to offer refunds on printable items already emailed - if you change your mind or ordered by mistake please contact me as soon as possible, before I have emailed the files to you.