I, Phoebe Hale, am the data controller for personal information provided in connection with Hale Yeah Studio.
When you place an order with Hale Yeah Studio through Folksy, I receive the information needed to process and fulfil your order. This may include your name, delivery address and email address.
I will only use your personal information to:
- Process and fulfil your order
- Contact you about your order if necessary
- Respond to customer enquiries
- Comply with legal, tax and accounting obligations
- Resolve any issues relating to your purchase
I will never sell your personal information, share it for marketing purposes, or add you to a mailing list without your explicit consent.
Your information may only be shared where necessary with:
- Folksy, for the operation of my shop and order processing
- Payment providers used through Folksy
- Delivery companies used to fulfil your order
- HMRC or other authorities where I am legally required to do so
I will only keep your personal information for as long as necessary for the purposes for which it was collected and to meet my legal and accounting obligations. Records relating to orders and customer enquiries may be retained for up to six years.
I take reasonable steps to keep personal information secure and will not use it for any purpose unrelated to your purchase from Hale Yeah Studio.
You have the right to ask what personal information I hold about you and, where applicable, request that it is corrected or deleted. You also have the right to raise a concern with the Information Commissioner's Office if you believe your personal information has not been handled appropriately.
If you have any questions about how your personal information is used in connection with Hale Yeah Studio, please contact me through Folksy.
If you have any concerns about your personal data, please contact
support@folksy.co.uk.
In addition to my own privacy policy, if you pay for your order with Paypal, your data will be
protected by
PayPal's privacy policy.
If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy
Policy, which you can
read here.
You can read Folksy's privacy policy
here.
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