I've been making handmade soaps and bath products for 7 years. Earthkandi prides itself in using only pure ingredients that contain no animal products and all sourced from UK suppliers.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Any products that are damaged or used cannot be issued a refund.